Standards for BOC Approved Providers
Continuing education and professional development providers (“providers”) and their activities/courses/programs (“programs”)
must align with the Standards for BOC Approved Providers (“Standards”). The Standards are divided into six functional
sections. Each section contains Standards that define the required responsibilities of BOC Approved Providers.
SECTION 1: ADMINISTRATION
1. 1 Establish processes for developing, administering and documenting programs.
1. 1. 1 Maintain compliance with the standards outlined in this document. It is the responsibility of the provider to
demonstrate knowledge of and compliance with the Standards through written documentation.
1. 1. 2 Incorporate programs that promote the use of current, valid and/or evidence based practices.
1. 1. 3 Identify and provide a supportive learning environment with the physical, technical and educational materials
necessary to support the program.
1. 1. 4 Maintain documentation of the processes used to develop, administer, deliver, conduct and assess the
program and participants.
1. 1. 5 Maintain cumulative records with appropriate security for a period of five years.
1. 2 Develop cosponsor agreements that clearly define the working relationship between parties. This includes
documentation of the completion and provision of various tasks, ensuring that the programs of both parties are in
compliance with the Standards.
1. 3 Ensure that commercial support does not interfere with the independence and objectivity of instructors.
1. 3. 1 Providers and presenters must adhere to the standards for declaring conflicts of interest as defined in Section
2. 5 of these Standards.
1. 3. 2 The purpose of a program cannot be the promotion of goods and services to the participants.
1. 3. 3 Content determined as sales oriented (i.e., designed to “sell” services or products or “product-specific
narrative”) shall be excluded in the determination of contact minutes/hours.
1. 4 Document ownership of the copyright, license or permission for the use of any protected materials used within a
1. 5 Document changes in administrator/primary contact for programming and ensure that the new administrator/primary
contact understands and is in compliance with the Standards.
1. 6 Provide sufficient information to allow prospective participants to judge the value and appropriateness of the program
(e.g., abstract, learning objectives, intended level of audience (i.e., essential, advanced, mastery).